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Jax Taylor’s bar flooded with bad reviews for ‘barely edible’ food, ‘terrible service’

  2024-06-11 pagesixCaroline Blair7530
Introduction

Jax Taylor’s new bar has been receiving negative reviews online. jaxstudiocity/InstagramPatrons of Jax Taylor’s new bar

Jax Taylor’s bar flooded with bad reviews for ‘barely edible’ food, ‘terrible service’

Jax Taylor sitting at his bar
Jax Taylor’s new bar has been receiving negative reviews online. jaxstudiocity/Instagram

Patrons of Jax Taylor’s new bar, Jax’s Studio City, have been leaving negative reviews about the food and service via Yelp.

Since opening the Los Angeles-based sports bar in October 2023, the “Valley” star has been on the receiving end of plenty of frustrated comments from guests.

“terrible service. waited over 2 hours for food. never got it but all the sections did. didn’t even receive an apology for the terrible service,” one person wrote, giving the establishment a one-star review.

The outside sign of Jax's Bar
Past guests have taken to Yelp to share their experiences after visiting the bar in Studio City, Calif. jaxstudiocity/Instagram
The inside of Jax's Bar
Many people complained about the food and the service. jaxstudiocity/Instagram

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Brittany Cartwright and Jax Taylor

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“Everyone was so rude, we were SO DISAPPOINTED. We had left after 10 minutes and will never go back. Definitely need to hire better people to represent your bar. Not a good look. Never had such a horrible experience,” another user, who also left a one-star rating, commented.

“absolutely everything sucked. from food to staff to space to owner. i will never be returning,” a third unhappy customer wrote.

“I hate to leave bad reviews but I have to be honest, this place was not good! I didn’t even have high expectations after word of mouth. The food was barely edible besides the pretzel. Do yourself a favor and stay away from the sliders, the beer cheese or the nacho cheese. I actually don’t even think either were cheese,” another person shared, but added that the “wine pours were decent.”

Jax Taylor posing at his bar
“absolutely everything sucked. from food to staff to space to owner. i will never be returning,” one person wrote on Yelp. jaxstudiocity/Instagram
The inside of Jax Taylor's bar
Guests also had issues with the “terrible service.” jaxstudiocity/Instagram

Many users also claimed that the bar is sometimes randomly closed, so it’s “difficult to predict when they’ll be open.”

“I have tried to go here 4 times and they are never open. Or it will say they open at 8pm and when we show up for a drink, they are closed. It’s strange,” someone explained.

However, the bar did receive several five-star reviews from customers who received better service and drinks than the other patrons.

Jax Taylor sitting at a restaurant
Other users claimed the bar is occasionally closed without warning. mrjaxtaylor/Instagram
Jax Taylor on
However, other people left positive five-star reviews. Charles Sykes/Bravo

“Great food, great vibe and strong cocktails just the way it should be. Service here is solid. We waited only a few minutes for cocktails and food came out under 12 mins. It was a pleasant experience and recommend this any day,” a happy customer wrote, leaving a five-star review.

“Been here twice and enjoyed it both times. Never too crowded, good drinks and food and very friendly staff!” another user raved.

“We had the best time at Jax’s! The drinks were great with lots of choices and heavy pours. A bunch of the cast from The Valley were there and were so friendly and excited to hang out with everyone.
The space is very cool with lots of seating and plenty of staff taking drink orders, etc. We can’t wait to go back!” someone else gushed.

Jax Taylor sitting at a bar
“Great food, great vibe and strong cocktails just the way it should be. Service here is solid,” one user wrote. Tommy Garcia/Bravo
Brittany Cartwright and Jax Taylor changing their son's diaper
Taylor previously faced some heat when a video surfaced of him and Brittany Cartwright changing their son’s diaper in the bar. jasminegoode_/Instagram

“This whole staff was so accommodating and friendly! Came back twice in one day on vacation and will come back again!!!!!! Ambiance was amazing!!! FOOD WAS AMAZING!!!!” one person commented.

Reps for Taylor and the bar did not immediately respond to Pvnew’s requests for comment.

Taylor, 44, recently faced backlash when a video circulated of himself and his estranged wife, Brittany Cartwright, changing son Cruz’s diaper on top of a “food prep area” in the bar.

Jax Taylor holding his son
The “Valley” stars have yet to address the backlash from the video. mrjaxtaylor/Instagram
Brittany Cartwright and Jax Taylor holding their son
Fans got a glimpse of the new space when Taylor and Cartwright opened the bar on the season finale of the “Valley.” brittany/Instagram

The US Sun later reported that people complained to the Department of Public Health, and they have since launched an investigation.

The “Vanderpump Rules” alum has also not addressed the viral video or the alleged investigation.

Taylor’s soft opening for friends and family was shown on the Season 1 finale of “The Valley” on Tuesday.

(By/Caroline Blair)
 
 
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