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Watcher Responds to Fan Backlash Over Subscription Service by Saying New Content Will Be Free on YouTube After One Month: ‘We Messed Up’

  2024-04-28 varietyTodd Spangler44460
Introduction

The three founders of Watcher Entertainment apologized to fans for their announcement that they were exiting YouTube and

Watcher Respo<i></i>nds to Fan Backlash Over Subs<i></i>cription Service by Saying New Co<i></i>ntent Will Be Free on YouTube After One Month: ‘We Messed Up’

The three founders of Watcher Entertainment apologized to fans for their announcement that they were exiting YouTube and would put their new shows exclusively on a subscription-streaming service. In response to a torrent of negative comments, Watcher’s Steven Lim, Ryan Bergara and Shane Madej said they were making immediate changes to the plan — and will now make their originals available for free on YouTube on month after subscribers get access to them.

“We messed up,” Watcher CEO Steven Lim said in a YouTube video posted Monday.

Madej said in the video, “We’ve been reading the things you’ve been saying, and we’re sorry for the way we handled this, as well as the way we communicated it. We understand where you’re coming from — and we’re making immediate changes.”

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On Friday, Watcher, formed in 2019 by the three former BuzzFeed hosts, said that going forward, full seasons of new shows like “Ghost Files,” “Mystery Files,” “Road Files” and “Puppet History” will be available only on its new streaming service (watchertv) — for $5.99/month or $59.99/year. Fans reacted with dismay, anger and sarcasm to the announcement, prompting Watcher to change its plans. Previously, Watcher was intending to share only the first episode of new seasons on YouTube, with a paid subscription required to watch full seasons.

In addition to make new episodes available one month for free on YouTube after their subscription-platform debut, Watcher fans who pay for a Patreon subscription will receive a free subscription code to the Watcher streaming platform, Lim said.

(By/Todd Spangler)
 
 
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