In today’s media landscape, it’s more exciting than ever to be a fan and engage with franchise characters and stories — not just through the traditional mediums of movies and TV but across social media, video games, podcasts, in-person experiences and more.
But the fan journey has gotten only more complex as a result. Entertainment marketers historically viewed franchise discovery as more linear and collective than they do today. The fan journey typically started with a film release, continued through in-home entertainment and was followed by consumer products and holiday sales.
A one-size-fits-all advertising approach won’t work in today’s fragmented content and channel landscape. Fan groups may have a beloved franchise in common, but their engagement is distinct. These days, the variations of how and when fans discover and engage with a franchise are more fluid and diverse than ever.
With the special report “Power of Fandom,” PvNew Intelligence Platform has partnered with Amazon Ads to uncover key insights about entertainment franchise fans. These aim to provide entertainment industry marketers and decision-makers across theatrical, consumer products, theme parks, licensing and more with defining information about fans, including how they engage and how best to reach them.
The central takeaway from this research is that fandom isn’t one-dimensional. Today’s fans have varied levels of engagement and modes of discovery, interaction, participation and purchase behavior related to their franchises of interest.
Some are less or more likely than others to watch new content immediately, rewatch content new and old, participate in fan communities and activities, go out to theaters, attend events, visit theme parks and purchase franchise-related products.
This report examines four distinct fan types according to their interest, usage and preferences across video services, social media and video games; genres and sports; and social activities or purchases related to franchises.
The research further found a separation between personal fandom and family fandom. For families, the most important driver is parental support of their child’s fandom, while personal fans are independently engaged as followers of specific franchises. Personal fans may still have children, but their fandom remains distinct and separate from the preferences of kids in the household.
Data and insights in this report draw from a consumer survey created by Amazon Ads and conducted by The Harris Poll to better understand what generates and sustains fandom as well as the consumer journey of entertainment franchise fans in the United States.
The Harris Poll conducted the 30-minute survey online May 19-24, 2023, among a sample of 10,080 U.S. adults 18-60 who did not work in a competing industry and had spent time in the previous six months shopping, searching, streaming or doing specific activities.
